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Sheetal Deshpande called to report that designer Aryan has been unresponsive for five days regarding her ongoing 2BHK project in Viman Nagar. She requested an escalated callback within 15 minutes specifically from Nikhil or a senior person.
URGENT – Escalation: Sheetal Deshpande, 2BHK flat in Viman Nagar, designer Aryan – call back within 15 min
An existing client called with a complaint. The agent promised a call back from a senior person within 15 minutes. WHO: Sheetal Deshpande CALLED: 10 Sept 2026 at 11:32 am PROJECT: 2BHK flat in Viman Nagar, designer Aryan COMPLAINT: Designer Aryan has not responded in five days despite three messages and two calls on an ongoing project running for three months. THEY ASKED FOR: Wants a callback from Nikhil or a senior person within 15 minutes Transcript + recording: https://aangan-lead-desk.vercel.app/calls/0fa5511f-1f61-4cd9-9421-3966a464a51f Aangan Lead Desk
Front Desk: Good morning, Aangan Studio.
Caller: I need to speak to someone right now. My project has been going for three months and my designer hasn’t replied in five days. This is not acceptable.
Front Desk: I’m very sorry. Can I take your name and project details?
Caller: Sheetal Deshpande. My designer is Aryan. Flat in Viman Nagar — 2BHK. I’ve sent three messages and called twice.
Front Desk: Sheetal, I’m getting this to our project team right now. Would you prefer to hold for two minutes, or should I have someone senior call you back within 15 minutes?
Caller: Callback. And I want it from Nikhil or a senior person — not just whoever picks up.
Front Desk: Noted. I’ll make sure of that.
Note: Existing project complaint. Escalated to studio head immediately.
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